What could happen if records are not kept according to regulations?

Maintaining accurate and compliant records is a critical component of operating a funeral service in Ontario. Regulatory bodies oversee these standards to ensure transparency, accountability, and the ethical treatment of the deceased and the bereaved. When records are not kept according to established regulations, it can lead to significant consequences for the business, including the imposition of regulatory penalties or sanctions.

These penalties could take many forms, including fines, mandatory training, or even the suspension of the funeral service license. Regulatory oversight exists to protect consumers and maintain the integrity of the funeral industry, so non-compliance is taken seriously. By adhering to record-keeping regulations, funeral service providers assure that they are operating within the law and providing proper care to families and individuals during a vulnerable time.