According to the BCSA, what must the purchaser be provided with for a contract to be enforceable?

The enforceability of a contract according to the Bereavement Authority of Ontario (BAO) stipulates that consumers must be provided with specific documentation. Having a copy of the BAO's Consumer Protection Guide alongside a price list ensures that the purchaser is fully informed about their rights and the costs associated with funeral services. This practice is critical for transparency and helps protect consumers from potential exploitative practices.

The Consumer Protection Guide contains essential information about the rights of buyers in the context of funeral services, while the price list allows purchasers to understand the financial implications of their choices and assist them in making informed decisions. The combination of these documents fosters informed consent and helps ensure that the terms of the contract are understood, which is integral to enforceability.

In contrast, the other options may offer useful information but do not fulfill the specific requirements outlined by the BCSA for a contract to be enforceable. Providing a refund policy or merely offering a detailed list of services does not sufficiently equip a buyer with the necessary knowledge to navigate the complexities of funeral service contracts. A verbal explanation, while helpful, does not secure the same level of clarity and protection as documented information.